Privacy Policy.

English Bahasa Melayu

Your privacy matters. This notice explains what personal data is collected when you use this website or contact me, why it is collected, and the choices you have. By submitting an enquiry, you consent to your personal data being processed as described below.

01Who we are

This website is operated by Mamed Fudarizi, a corporate trainer and professional image consultant based in Kuala Lumpur, Malaysia ("I", "me", "we" or "us"). For any question about this notice or your personal data, contact:

02Personal data we collect

I only collect what is needed to respond to you and provide my services:

SourceData
Contact / proposal formFull name, organisation, email, phone number, services of interest, programme of interest, your message, and a record of your consent
WhatsApp, phone or emailYour name, contact details and anything you choose to share in the conversation
Training and consultationsParticipant names and attendance details provided by your organisation, and photos or videos taken during sessions (only with consent)
Website usageBasic technical data such as pages visited, device and browser type, and approximate location, collected through analytics cookies if you allow them

Please do not send sensitive personal data (for example health, religious or financial information) through the form.

03How we use your data

  • To reply to your enquiry and prepare a proposal or quotation
  • To arrange, deliver and follow up on training, consultations and other services
  • To support HRD Corp claim documentation, where you request it
  • To send invoices and keep business records
  • To improve this website and understand which content is useful
  • To comply with legal obligations

I will not use your data for marketing newsletters unless you separately agree to it, and I never sell your personal data.

04Who we share it with

Your data is shared only where needed to run this website and my services, with trusted providers who process it on my behalf:

  • Website hosting and database providers, to store enquiries securely
  • Form and email delivery services, to deliver your enquiry to my inbox
  • Google Analytics, for anonymous website statistics (only if you accept analytics cookies)
  • Training venues, photographers or co-trainers, only as needed to deliver a session you booked
  • Authorities, where required by law

05Transfers outside Malaysia

Some service providers store data on servers outside Malaysia (for example in Singapore). Where this happens, I take reasonable steps to ensure your data receives a level of protection comparable to that under the PDPA.

06How long we keep it

Enquiries that do not lead to an engagement are deleted 24 months after the last contact. Records needed for invoices, tax or HRD Corp claims are kept for as long as the law requires. You can ask for earlier deletion at any time (see Your rights).

07How we protect it

Your data is protected with encrypted connections (HTTPS), access limited to authorised persons only, secure providers with regular backups, and spam protection on forms. No method of transmission over the internet is completely secure, but I take reasonable and practical steps to protect your data from loss, misuse and unauthorised access.

08Your rights

Under the PDPA, you may:

  • AccessAsk for a copy of the personal data I hold about you.
  • CorrectAsk me to correct data that is inaccurate, incomplete or out of date.
  • Withdraw consentWithdraw your consent at any time. This may mean I can no longer provide some services.
  • Limit processingAsk me to stop or limit processing, including for direct marketing.
  • Data portabilityAsk for your data to be transferred to another party, where technically possible.

To make a request, email [email protected]. I will respond within 21 days. A reasonable fee may apply to data access requests, as allowed by law.

Providing your personal data is voluntary. However, without your name and contact details I will not be able to reply to your enquiry.

09Cookies & analytics

This website uses only the cookies needed for it to work. If enabled, analytics cookies (Google Analytics) help me understand how visitors use the site; these are used only with your consent and can be refused or cleared in your browser settings at any time.

Links to WhatsApp, social media and other websites are governed by those platforms' own privacy policies.

10Changes to this notice & contact

This notice may be updated from time to time. The latest version will always be on this page, with the date it was last updated at the top.

In case of any inconsistency between the English and Bahasa Melayu versions of this notice, the English version shall prevail.

Questions about your data? Get in touch and I'll be glad to help.

Email [email protected]